We're here to help with any questions about our service
We value your feedback and are always here to assist with any questions or concerns about your Pizza73 experience.
141 Tony Station
New Ashleyside
M50 3TU
Corporate Headquarters
Our customer service team handles over 10,000 inquiries every day across Canada, with an average response time of just 42 seconds.
We offer support in 6 different languages to serve Canada's diverse population, including English, French, Mandarin, Punjabi, Spanish, and Italian.
The most common question we receive is "Where's my pizza?" - and our mobile tracking technology has reduced these calls by 73% since implementation.
Our customer service representatives undergo 120 hours of training before answering their first call, ensuring they can handle any pizza emergency.
The record for the most pizzas ordered by a single customer in one year is 189 pizzas, ordered by a family in Winnipeg who called us on average every other day.
You can track your delivery in real-time through our mobile app or website. Once your order is confirmed, you'll receive a tracking link that shows the status of your order and estimated delivery time.
Most Pizza73 locations deliver from 11:00 AM until 2:00 AM, with many major city locations offering 24/7 delivery. Hours may vary by location, so please check your local store's hours on our website.
Yes! We have several vegetarian pizzas on our menu, and we can customize any pizza with our plant-based cheese alternative and various veggie toppings for a vegan-friendly option.
We're always looking for passionate team members! Visit the Careers section of our website to see current openings and submit your application online.
